Technical Support - Key Concepts and Procedures

• Technical Support Overview
• Basic Concepts
  • Data Definitions
  • Error Processing in the Financial Modules
  • Error Processing in the Manufacturing and Distribution Modules
  • Naming Conventions
  • System Control File and Reference File
  • System Operation Menus
• Operation Procedures
  • Processing Methods
  • Asynchronous Monitors
  • When to Schedule Online and Off-line Processing
  • Auto-Starting Asynchronous Monitors
  • Canceling Asynchronous Monitors
  • Starting a Monitor After an Abnormal End
  • Reports that Cannot be Run with the Asynchronous Monitors Active
  • Interface with the Client/Server Modules
  • Submitting Batch Jobs
  • Batch Maintenance Programs
  • Daily Procedures
  • End Off-line Processing
  • Power Down/Power Up
  • Initiate Asynchronous Monitors
  • End Online Processing
  • Start Off-line Processing
  • Submit Net Change Processing
  • Periodic Procedures
  • Performance Enhancement - Changing the Asynchronous Monitors to Run in a Separate Subsystem
  • Creating a Duplicate MAC-PAC Data Environment
  • Reorganizing and Purging the MAC-PAC Database
  • Appendix A - File Reorganization
  • Appendix B - Host Database Tables
• Recovery Management
  • Backups
  • Ensuring Data Integrity
  • Journaling Facility
  • Commitment Control Facility
  • Technical Limitations
  • Recovery Concepts
  • Recovery Procedures
  • Off-line Rollback Procedures
  • Off-line Rollback Technical Concepts
  • Online Rollback Procedures
  • Online Rollback Technical Concepts
  • Roll Forward Procedures
  • Roll Forward Technical Concepts
  • Online Programs With Only One Update
  • Online Programs with No More Than 1,024 Updates and Single Mode
  • Online Programs with No More Than 1,024 Updates and Multiple Modes
  • Online Programs with More Than 1,024 Updates
  • Off-line Reports with No Updates
  • Off-line Reports with Updates
  • Off-line Updates
• Menu Authorization
  • Planning and Setup Issues
  • Options
  • Menu/Option Combinations
  • Menu Display
  • Security Control
  • Fast Path And Mnemonic Codes
  • Standard Menu Options
  • Improving Performance Using the Dynamic Menus
• International Translation Facility
  • Translation Procedure -- Summary
  • Translation Steps
  • Translation Categories
  • Translation Facility Functional Overview Flow
  • Worksheet Generation Flow
  • Software Setup Flow
  • Software Conversion Flow
  • Standards Maintenance Flow (TR140CMD)
  • Standards Maintenance Flow (TR150CMD)
  • Coding Standards Required by ITF
  • Coding/Design Rules for Translator Standards
  • Detail Design Rules for Inverted Print/Currency Symbol Conversion
  • Appendix A - Cross-Reference
  • Appendix B - Cross-Reference
  • Appendix C - Cross-Reference
  • Translation Reports Overview
• Control Language
  • Application Menu Processing
  • Asynchronous Program Callers
  • Batch Program Callers
  • Compilation Program Callers
  • Fast Path Characteristics
  • File Support Menu Processing
  • IBM Control Language
  • MAC-PAC Menu Types
  • Online Program Callers
  • Support Program Callers
• Help Text Facility
  • Context-Sensitive Processing
  • Help Text Facility Key Features
  • Help Text Files
  • How to Add Help for a New Screen
  • How to Maintain Glossaries
  • How to Modify Existing Help Text
• Valid Values
  • Simple Valid Values
  • Valid Values With Pre-Selection
  • Valid Values With Sort
• Windows Processing
  • Appendix A - Windows Supplied with MAC-PAC
  • Basic Window Maintenance Procedures
  • MAC-PAC Window Description
  • Window Maintenance

Reference

• Common Features
• Future Three
• Glossary
• Reference File Categories
• Technical Support
• Help