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Dunning Letters
Dunning Letters
Who Gets Dunned
The Dunning Letter feature allows you to specify text for printing letters for all customers who have open items overdue. The customers are categorized by dunning class. If you want a customer to be excluded from dunning, turn on the dunning hold flag for the customer on the Customer Master File using the Customer Master Maintenance conversation. If you want a specific open item to be excluded from dunning, you may specify so by turning on the dunning hold flag for the open item through the Accounts Receivable Inquiry conversation.
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