Which Open Items Are Dunned

Before writing a dunning letter, the dunning program AR420E selects open items that are candidates for the next dunning run.  An open item is subject to dunning, if:

1.   The dunning hold flag on the Customer Master File is set to no (CMDUHF = 'N').

2.   The dunning hold flag on the Open Item File AROPENP is set to no (OIDUHF = 'N').

3.   The open item record status is open (OIHDST = 'O').

4.   The open amount is greater than zero (OIAMO > 0).

5.   The disputed item flag on the Open Item File AROPENP is set to no (OPDISP = 'N').

6.   The current dunning level of the open item does not exceed the maximum dunning level of the Customer's Dunning Class stored on category 351 (OIDNLV <= R351ML).

7.   The open item due date plus the number of grace days stored in category 351 is less than the cutoff date entered on the dunning selection screen AR400S01.

8.   The open item has already been dunned (OIDNLV > 0), and:

a.   The last dunning date stored on the Open Item File AROPENP plus the number of minimum days between two dunning runs stored on category 351 is less than the cutoff date entered on the dunning selection screen AR400S01.

b.   The last dunning date stored on the Open Item File AROPENP plus the number of granted payment delay days for the customer's dunning class and the current dunning level (stored on category 351) is less than the cutoff date entered on the dunning selection screen AR400S01.