Documentation >
MAC-PAC Reference Library >
Distribution >
Order Processing >
Key Concepts and Procedures >
Return Merchandise Authorization (RMA)
Return Merchandise Authorization (RMA)
A return merchandise authorization (RMA) is a tool for managing and tracking customer returns of your products. It contains information such as:
· Part numbers returned
· Total quantity of returned parts
· Date receipt is expected
· Price of each returned part
· Reason for return
Related