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Dunning Open Item Process - Purpose
Dunning Open Item Process - Purpose
AR420E
The Dunning Open Item Process program (AR420E) is called from the Dunning Main Process program (AR400E). It is passed one of three parameters depending on whether it is a trial run, a post run for customer statements, or a post run for both dunning letters and customer statements. It produces a temporary workfile filled with selected overdue items. Dunning letters can then be printed for these items by running the Dunning Letter Print report (AR430E). It will process the created workfile and make separate dunning letters for each dunning step.
Each customer belongs to a dunning class which determines the grace period, whether a fix dunning charge will be applied, and what the minimum time interval is before the dunning step will be incremented. If a dunning hold flag has been set for the customer or the open item dunning will not be processed.
