Recovery/Restart Considerations

In addition to the recovery/restart software outlined in the Technical Support manuals, the General Ledger module contains additional features to recover from system failure during online execution.  CPU or workstation failure occurring during online execution affects only the transactions being processed at the time the failure occurred.  Steps to recover in this situation are:

1.   Record the current business transaction being entered at the time of failure.

2.   Notify the supervisor of the problem.

3.   Determine the cause of the problem.  If the cause was workstation failure, terminate the interactive job for that workstation and sign on to a functional terminal.

4.   If journals were being processed in the Journal Validation Conversation (GL010E):

a.   Attempt to retrieve the last journal processed by using the search screen to review the journal.  If the journal can be reviewed, entry can continue.

b.   If the journal is not retrievable, attempt to re-enter the journal.  The entry is successful if an error message is not received indicating the journal is open.

c.   If an error message is displayed indicating that the journal exists in an open status, execute the Journal Edit List option.  This processing will close the journal in error, allowing the transaction to be updated in review mode as described in step 4b.  This option will also list any valid journals that were not previously listed.

d.   If the failure occurred after pressing the End Transaction key (F22) the journal may exist on the Valid Journal Header File with an open status.  To check for this condition, execute the Journal Inquiry option.  Enter the necessary data to retrieve the journal being processed at the time of the failure.  If the journal is found with an open status, press the Delete Journal key (F13) to reverse all transactions contained in the journal, making the net effect of the journal equal to zero.  The journal can then be re-entered but a new number must be assigned to the journal to prevent duplicate journal numbers.

5.   If journals were being processed in the Intercompany Journal Validation Conversation (GL040E), the recovery procedures are identical to those described in step 4, except that the Intercompany Journal Edit List option should be executed.

6.   If journals were being processed in the Recurring/Standing Journal Validation Conversation (GL020E), the recovery procedures are those described in steps 4a-4c, except that option the Recurring/Standing Journal List option should be executed.

7.   If Reference File Maintenance (CF900E) or Account/Center Master File Maintenance (CF220E) was being performed, verify that the last transaction was completed by retrieving the record in question.  If the transaction was not completed, re-enter the last transaction and continue processing.

8.         If any other online conversation was in process, verify that the last transaction was completed and re-enter it if necessary.  If the transaction was not completed, re-enter it.