Prepare Customer Statements

The customer statement provides the customer with a list of charges and credits.  It can be printed on a balance forward or an open item basis. Finance charges are generated and dunning messages printed if necessary. When the customer statements are prepared, a Statements Control Report is also prepared.  The control report lists all the customer statements printed in the run in statement cycle and credit manager sequence.  Control totals are given at each break.  To prepare customer statements and the Statements Control Report, perform the procedures listed below.

Display Report Selection Criteria Screen

1.   Enter the Credit Management Reports option on the Accounts Receivable Menu to display the Report Selection Criteria screen (AR300S01).  Enter a Y (yes) or N (no) in the Generate Finance Charge field depending on whether or not you want finance charges to be generated.  If you do not enter a Y or N, the system will default to Y and finance charges will be generated.  A finance charge is calculated and reported depending on the dunning environment set on Reference File category 336 (Company/Location default).

Select Customer Statements

2.   Enter an X in the select field next to Customer Statements.  This submits a job to print the customer statements and the Statements Control Report.

The aging as of date and level of detail information also must be entered.  Valid codes for level of detail are:

D - Print detail statements.

S - Print summary statements.

The effect of the selected level of detail on the customer statements is described in the Overview section.

The optional fields may be used to limit the data listed to a credit manager or from-through statement cycle.  (See the screen description for the Report Selection Criteria screen for an explanation of from and through parameters.)

After this option has been selected, the Accounts Receivable Menu is redisplayed.