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Documentation > MAC-PAC Reference Library > Distribution > Order Processing > Screens > RMA > OP920S04 - Header

OP920S04 - Header

 

 

WILLIAMS    CO  001           ORDER PROCESSING                         1/02/95

 DSP01       WHS BEL             RMA INQUIRY                             HEADER

                                                RMA Number  232222   Status CLO

 Customer A-1          A-1                      Return To Address              

 Bill-to  A-1 GOLF WORLD                         MANUFACTURING SITE 1          

          345 SLICE DRIVE                        RUE DE GRAND CHIEN 1          

                                                 B-2020 LIEGE, BELGIUM         

          MYRTLE BEACH, SC 70707                                               

          BEL                                    BEL                           

 Ship-to  A-1 GOLF WORLD                  Ship Rsn SA SALES                    

          345 SLICE DRIVE                 FOB      FB FREE ON BOARD            

                                          Terms    CD Cash on Delivery         

          MYRTLE BEACH, SC 70707          Reason   CR CUSTOMER DAMAGED/RPL     

          BEL                             Credit Mgr                           

                                                                                

 RMA Date 15/01/95  Orig Doc              HOLD DTE           Comment N         

 Exp Rct  15/01/95  Orig SO               APPROVED           Num Pkg 000       

 Last CR   0/00/00  Last Doc              HELD BY                              

 Last SO   0/00/00  Last SO               APP BY                               

 Last Adj  0/00/00  Curr Cd  BEF          Exch Rte    1,00000                  

                                                                                

 F2=Command          F3=Exit             F8=Return to List   F9=Maintenance    

 F10=Function Select F11=Recap           F12=Comments        F20=RMA Receipt   

 

 

This screen contains general information about the RMA.  It will only be displayed if you press F7=Header from another screen in this conversation.

COMPANY/WAREHOUSE

Display only.  This is the company/warehouse where merchandise will be returned.

RMA NUMBER

Display only.  This is the number that will be used throughout the system for tracking a customer's returned merchandise.

RMA STATUS

Display only.  This is the status of the return.  All valid RMA status codes are held on Reference File category G81.

BILL-TO CUSTOMER

Display only.  This is the customer who was billed for the merchandise.

SHIP-TO CUSTOMER

Display only.  This is the customer who should receive the RMA notice.

BILL-TO CUSTOMER ADDRESS

Display only.  This is the address of the customer who was billed for the merchandise.

RETURN-TO ADDRESS

Display only.  This is the address where the customer should return the merchandise.

SHIP-TO ADDRESS

Display only.  This is the address where the RMA notice will be sent.

SHIP REASON CODE

Display only.  Specifies the reason why an order is being shipped.

FREE ON BOARD CODE

Display only.  This is the FOB code that will be printed on the RMA.  All valid FOB codes are held on Reference File category 419.

FREIGHT TERMS

Display only.  This is the freight terms that will be printed on the RMA.  All valid freight terms are held on Reference File category 321.

RMA REASON CODE

Display only.  This is the reason the merchandise was returned.  All valid RMA reason codes are held on Reference File category G74.

CREDIT MANAGER

Display only.  This is the credit manager responsible for the RMA.  All valid credit managers are held on Reference File category 313.

RMA DATE

Display only.  This is the date the RMA was entered into the system.

ORIGINAL DOCUMENT

Display only.  This document number/type is used as a reference to the invoice originally sent to the customer.  All valid documents types are held on Reference File category 329.

USER DEFINED 1

Display only.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

COMMENTS FLAG

Display only.  This field identifies whether comments exist for the RMA header or not.  Valid values are Y - Yes and N - No.  Note:  the Perform Update field on Reference File category 027 must be set to Y - Yes in order for this flag to be set to Y.

EXPECTED RECEIPT DATE

Display only.  This is the date the returned merchandise is expected.

ORIGINAL SALES ORDER

Display only.  This is the sales order originally sent to the customer.

USER DEFINED 2

Display only.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

NUMBER OF PACKAGES

Display only.  This is the number of packages returned by the customer.  No validation is performed against this field.

LAST CREDIT DATE

Display only.  This is the last date that credit processing was performed during RMA Receipt Control.

LAST DOCUMENT

Display only.  This is the last document that was created during RMA Receipt Control for issuing customer credit.

USER DEFINED 3

Display only.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

LAST SALES ORDER DATE

Display only.  This is the last date that replacement processing was performed during RMA Receipt Control.

LAST SALES ORDER

Display only.  This is the last sales order that was created during RMA Receipt Control for issuing replacements.

USER DEFINED 4

Display only.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

LAST ADJUSTMENT DATE

Display only.  This is the last date that inventory adjustment processing was performed during RMA Receipt Control.

CURRENCY CODE

Display only.  This field is only displayed in a multi-currency environment.  This is the currency used for the return.  All prices for the return are in this currency.

EXCHANGE RATE

Display only.  This field is only displayed in a multi-currency environment.  The currency exchange rate associated with the return.  The Exchange Rate cannot vary from the currency's default exchange rate beyond the override exchange rate limit percent on the Reference File.

COMMAND KEYS

Enter - Process the entered information.

F2    - Display a window where a fast path option or mnemonic can be entered.  Fast path allows the next menu selection to be made directly from this screen.  When the window is displayed, pressing F3 will remove it.

F3    - Exit program without processing the entered data.

F8    - Display the RMA Inquiry Line List screen (OP920S03) or the Header List screen (OP920S02) depending on which screen you were on prior to this one.

F9    - Enter the RMA Maintenance Program (OP145E).

F10   - Return to the Function Select screen without processing the entered data.

F11   - Display the RMA Inquiry Recap screen (OP145S06).

F12   - Call the RMA Comment Maintenance Program.

F20   - Enter the RMA Receipt Control Program (OP215E).