WILLIAMS CO 001 ORDER PROCESSING 1/01/95
DSP01 WHS BEL RMA MAINTENANCE HEADER
RMA Number 232222 Sts O OPN
Customer A-1 A-1 Return To Address
Bill-to A-1 GOLF WORLD MANUFACTURING SITE 1
345 SLICE DRIVE RUE DE GRAND CHIEN 1
B-2020 LIEGE, BELGIUM
MYRTLE BEACH, SC 70707
BEL BEL
Ship-to A-1 GOLF WORLD Ship Rsn SA SALES
345 SLICE DRIVE FOB FB FREE ON BOARD
Terms CD Cash on Delivery
MYRTLE BEACH, SC 70707 Reason CR CUSTOMER DAMAGED/RPL
BEL Credit Mgr
RMA Date 15/01/95 Orig Doc HOLD DTE Comment N
Exp Rct 15/01/95 Orig SO APPROVED RMA Rel N
Last CR 0/00/00 Last Doc HELD BY Printer QPRINT
Last SO 0/00/00 Last SO APP BY Num Pkg 0
Last Adj 0/00/00 Curr Cd BEF Exch Rte 1,00000
F4=Prompt F5=Multi-Line F11=Recap
F12=Comments F13=Cancel RMA F15=Rekey Data
This screen contains general information about the RMA. It will only be displayed if you press F7=Header from another screen in this conversation, when errors are found in the defaulted header screen fields, or when Function Select screen values do not match existing RMA header values.
If the maintenance code on the Function Select screen is (3) close or (4) reopen all the fields on this screen will be display only.
COMPANY/WAREHOUSE
Display only. This is the company/warehouse where merchandise will be returned.
RMA NUMBER
Display only. This is the number that will be used throughout the system for tracking a customer's returned merchandise.
RMA STATUS
Optional. This is the status of the return. It must be a valid status code from Reference File category G81.
BILL-TO CUSTOMER
Display only. This is the customer who was billed for the merchandise.
SHIP-TO CUSTOMER
Display only. This is the customer who originally received the merchandise.
BILL-TO CUSTOMER NAME
Display only. This is the name of the customer who was billed for the merchandise. It was retrieved from the Customer Address File (ARADDRP).
RETURN-TO WAREHOUSE NAME
Required. This is the name of the warehouse where the customer should return the merchandise. It is retrieved from the Warehouse Description File.
BILL-TO CUSTOMER ADDRESS
Display only. This is the address of the customer who was billed for the merchandise.
RETURN-TO ADDRESS
Required. This is the address where the customer should return the merchandise.
SHIP-TO CUSTOMER NAME
Required. This is the name of the customer who should receive the RMA acknowledgment. It was retrieved from the Customer Name and Address File (ARADDRP).
SHIP-TO CUSTOMER ADDRESS
Required. This is the address where the RMA acknowledgment will be sent. It defaults to the address where the merchandise was shipped but may be changed until the RMA is printed. Once the RMA is printed, the Ship-to Customer Address cannot be changed.
SHIP REASON CODE/DESCRIPTION
Required. Used to specify the reason why an order is being shipped. The ship reason code defaults from Reference File category 413, but you may override it. If changed, the new ship reason code will be validated against Reference File category M11. The description associated with this code will be printed on shipment paperwork.
FREE ON BOARD CODE
Required. This is the FOB code that will be printed on the RMA. It must be a valid code from Reference File category 419.
FREIGHT TERMS
Required. This is the freight terms that will be printed on the RMA. They must be valid freight terms from Reference File category 321.
REASON CODE
Display only. This is the reason the merchandise was returned. If this is a new RMA, it was entered on the Function Select screen. It must be a valid code from Reference File category G74. The reason code may be changed if no lines have been entered for the RMA.
CREDIT MANAGER
Optional. This is the credit manager responsible for the RMA. It must be a valid credit manager from Reference File category 313.
RMA DATE
Display only. This is the date the RMA was entered into the system. It will default to the system date and may be changed if you are in add mode and no RMA lines have been added.
ORIGINAL DOCUMENT
Optional. This document number/type is used as a reference to the invoice originally sent to the customer. No validation is performed against the document field.
USER DEFINED 1
Optional. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
COMMENTS FLAG
Display only. This field identifies whether comments exist for the RMA header or not. Valid values are Y - Yes and N - No. Note: the Perform Update field on Reference File category 027 must be set to Y - Yes in order for this flag to be set to Y.
EXPECTED RECEIPT DATE
Optional. This is the date the returned merchandise is expected. It must be greater than or equal to the RMA Date. If this date is not entered, it will default to the system date.
ORIGINAL SALES ORDER
Optional. This is the sales order originally sent to the customer. No validation is performed against this field.
USER DEFINED 2
Optional. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
RMA PRINT RELEASE
Required. This flag identifies when the RMA will be printed. It must be a valid flag from Reference File category 416. This field defaults from the OP System Defaults Reference File category 447.
LAST CREDIT DATE
Display only. This is the last date that credit processing was performed during RMA Receipt Control.
LAST DOCUMENT
Display only. This is the last document that was created during RMA Receipt Control for issuing customer credit.
USER DEFINED 3
Optional. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
PRINTER LOCATION
Optional. This is the output queue where the RMA report will go. It must be a valid output queue from Reference File category C07. This output queue will default from Reference File category G80.
LAST SALES ORDER DATE
Display only. This is the last date that replacement processing was performed during RMA Receipt Control.
LAST SALES ORDER
Display only. This is the last sales order that was created during RMA Receipt Control for issuing replacements.
USER DEFINED 4
Optional. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
NUMBER OF PACKAGES
Optional. This is the number of packages expected from the customer. Enter a valid whole number.
LAST ADJUSTMENT DATE
Display only. This is the last date that inventory adjustment processing was performed during RMA Receipt Control.
CURRENCY CODE
Required (in a multi-currency environment for a multi-currency customer). Display only (in a multi-currency environment for a single currency customer). Not displayed (in a single currency environment). This is the currency used for the return which determines the exchange rate for the RMA. It must be a valid currency for the customer from the Currency Master File. The currency code will default to the customer's preferred currency.
EXCHANGE RATE
Required (in a multi-currency environment for a multi-currency customer). Display only (in a multi-currency environment for a single currency customer). Not displayed (in a single currency environment). This is the rate of exchange to the base currency for the transactions that will be processed by the return. It will default from the Currency Master File (CF240M).
COMMAND KEYS
Enter - Process the entered information.
F4 - Display a list of values for the field where the cursor is positioned. If you select one of the items from the list, it will be returned to the application screen.
F5 - Display the RMA Maintenance Multi-line screen (OP145S03).
F10 - Return to the Function Select screen without processing the entered data.
F11 - Display the RMA Maintenance Recap screen (OP145S05). This command key will only be displayed if RMA lines exist.
F12 - Call the RMA Comment Maintenance Program.
F13 - Close the RMA you are maintaining. This command key is displayed only in add mode.
F15 - Clear the most recently entered field values so they can be reentered.
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