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Documentation > MAC-PAC Reference Library > Distribution > Order Processing > Screens > RMA > OP145S02 - Header

OP145S02 - Header

 

 

WILLIAMS    CO  001           ORDER PROCESSING                         1/01/95

 DSP01       WHS BEL           RMA MAINTENANCE                           HEADER

                                                RMA Number  232222    Sts O OPN

 Customer A-1          A-1                      Return To Address              

 Bill-to  A-1 GOLF WORLD                         MANUFACTURING SITE 1          

          345 SLICE DRIVE                        RUE DE GRAND CHIEN 1          

                                                 B-2020 LIEGE, BELGIUM         

          MYRTLE BEACH, SC 70707                                                

          BEL                                    BEL                           

 Ship-to  A-1 GOLF WORLD                  Ship Rsn SA SALES                    

          345 SLICE DRIVE                 FOB      FB FREE ON BOARD            

                                          Terms    CD Cash on Delivery         

          MYRTLE BEACH, SC 70707          Reason   CR CUSTOMER DAMAGED/RPL     

          BEL                             Credit Mgr                           

                                                                                

 RMA Date 15/01/95  Orig Doc              HOLD DTE           Comment N         

 Exp Rct  15/01/95  Orig SO               APPROVED           RMA Rel N         

 Last CR   0/00/00  Last Doc              HELD BY            Printer QPRINT    

 Last SO   0/00/00  Last SO               APP BY             Num Pkg   0       

 Last Adj  0/00/00  Curr Cd  BEF          Exch Rte    1,00000                  

                                                                                

 F4=Prompt           F5=Multi-Line                           F11=Recap         

 F12=Comments        F13=Cancel RMA      F15=Rekey Data                        

This screen contains general information about the RMA.  It will only be displayed if you press F7=Header from another screen in this conversation, when errors are found in the defaulted header screen fields, or when Function Select screen values do not match existing RMA header values.

If the maintenance code on the Function Select screen is (3) close or (4) reopen all the fields on this screen will be display only.

COMPANY/WAREHOUSE

Display only.  This is the company/warehouse where merchandise will be returned.

RMA NUMBER

Display only.  This is the number that will be used throughout the system for tracking a customer's returned merchandise.

RMA STATUS

Optional.  This is the status of the return.  It must be a valid status code from Reference File category G81.

BILL-TO CUSTOMER

Display only.  This is the customer who was billed for the merchandise.

SHIP-TO CUSTOMER

Display only.  This is the customer who originally received the merchandise.

BILL-TO CUSTOMER NAME

Display only.  This is the name of the customer who was billed for the merchandise.  It was retrieved from the Customer Address File (ARADDRP).

RETURN-TO WAREHOUSE NAME

Required.  This is the name of the warehouse where the customer should return the merchandise.  It is retrieved from the Warehouse Description File.

BILL-TO CUSTOMER ADDRESS

Display only.  This is the address of the customer who was billed for the merchandise.

RETURN-TO ADDRESS

Required.  This is the address where the customer should return the merchandise.

SHIP-TO CUSTOMER NAME

Required.  This is the name of the customer who should receive the RMA acknowledgment.  It was retrieved from the Customer Name and Address File (ARADDRP).

SHIP-TO CUSTOMER ADDRESS

Required.  This is the address where the RMA acknowledgment will be sent.  It defaults to the address where the merchandise was shipped but may be changed until the RMA is printed.  Once the RMA is printed, the Ship-to Customer Address cannot be changed.

SHIP REASON CODE/DESCRIPTION

Required.  Used to specify the reason why an order is being shipped.  The ship reason code defaults from Reference File category 413, but you may override it.  If changed, the new ship reason code will be validated against Reference File category M11.  The description associated with this code will be printed on shipment paperwork.

FREE ON BOARD CODE

Required.  This is the FOB code that will be printed on the RMA.  It must be a valid code from Reference File category 419.

FREIGHT TERMS

Required.  This is the freight terms that will be printed on the RMA.  They must be valid freight terms from Reference File category 321.

REASON CODE

Display only.  This is the reason the merchandise was returned.  If this is a new RMA, it was entered on the Function Select screen.  It must be a valid code from Reference File category G74.  The reason code may be changed if no lines have been entered for the RMA.

CREDIT MANAGER

Optional.  This is the credit manager responsible for the RMA.  It must be a valid credit manager from Reference File category 313.

RMA DATE

Display only.  This is the date the RMA was entered into the system.  It will default to the system date and may be changed if you are in add mode and no RMA lines have been added.

ORIGINAL DOCUMENT

Optional.  This document number/type is used as a reference to the invoice originally sent to the customer.  No validation is performed against the document field.

USER DEFINED 1

Optional.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

COMMENTS FLAG

Display only.  This field identifies whether comments exist for the RMA header or not.  Valid values are Y - Yes and N - No.  Note:  the Perform Update field on Reference File category 027 must be set to Y - Yes in order for this flag to be set to Y.

EXPECTED RECEIPT DATE

Optional.  This is the date the returned merchandise is expected.  It must be greater than or equal to the RMA Date.  If this date is not entered, it will default to the system date.

ORIGINAL SALES ORDER

Optional.  This is the sales order originally sent to the customer.  No validation is performed against this field.

USER DEFINED 2

Optional.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

RMA PRINT RELEASE

Required.  This flag identifies when the RMA will be printed.  It must be a valid flag from Reference File category 416.  This field defaults from the OP System Defaults Reference File category 447.

LAST CREDIT DATE

Display only.  This is the last date that credit processing was performed during RMA Receipt Control.

LAST DOCUMENT

Display only.  This is the last document that was created during RMA Receipt Control for issuing customer credit.

USER DEFINED 3

Optional.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

PRINTER LOCATION

Optional.  This is the output queue where the RMA report will go.  It must be a valid output queue from Reference File category C07.  This output queue will default from Reference File category G80.

LAST SALES ORDER DATE

Display only.  This is the last date that replacement processing was performed during RMA Receipt Control.

LAST SALES ORDER

Display only.  This is the last sales order that was created during RMA Receipt Control for issuing replacements.

USER DEFINED 4

Optional.  No validation is performed against this field.  Maintain Reference File category G79 to customize the displayed literal.

NUMBER OF PACKAGES

Optional.  This is the number of packages expected from the customer.  Enter a valid whole number.

LAST ADJUSTMENT DATE

Display only.  This is the last date that inventory adjustment processing was performed during RMA Receipt Control.

CURRENCY CODE

Required (in a multi-currency environment for a multi-currency customer).  Display only (in a multi-currency environment for a single currency customer).  Not displayed (in a single currency environment).  This is the currency used for the return which determines the exchange rate for the RMA.  It must be a valid currency for the customer from the Currency Master File.  The currency code will default to the customer's preferred currency.

EXCHANGE RATE

Required (in a multi-currency environment for a multi-currency customer).  Display only (in a multi-currency environment for a single currency customer).  Not displayed (in a single currency environment).  This is the rate of exchange to the base currency for the transactions that will be processed by the return.  It will default from the Currency Master File (CF240M).

COMMAND KEYS

Enter - Process the entered information.

F4    - Display a list of values for the field where the cursor is positioned.  If you select one of the items from the list, it will be returned to the application screen.

F5    - Display the RMA Maintenance Multi-line screen (OP145S03).

F10   - Return to the Function Select screen without processing the entered data.

F11   - Display the RMA Maintenance Recap screen (OP145S05).  This command key will only be displayed if RMA lines exist.

F12   - Call the RMA Comment Maintenance Program.

F13   - Close the RMA you are maintaining.  This command key is displayed only in add mode.

F15   - Clear the most recently entered field values so they can be reentered.