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Documentation > MAC-PAC Reference Library > Distribution > Order Processing > Screens > RMA > OP145S01 - Function Select

OP145S01 - Function Select

 

 

WILLIAMS                      RMA MAINTENANCE                         12/30/92

 DSP01                                                          FUNCTION SELECT

                                                                               

 Company/Warehouse  001  BEL                                                   

 Bill-to Customer   AC-FRANCE                                                  

 Ship-to Customer                                                              

 RMA Number         00102814                                                   

 Reason Code        WG                                                         

 Exp Receipt Date   01/05/93                                                   

 Maintenance Code   1                                                          

                                                                                

                    1 - Add RMA                                                

                    2 - Change RMA                                             

                    3 - Close RMA                                              

                    4 - Reopen RMA                                             

                                                                               

                                                                                

                                                                               

                                                                               

                                                                               

                                                                               

 F2=Command          F3=Exit             F4=Prompt           F8=RMA Receipt    

 F9=Enter Inquiry                                                              

                                                                                

 

 

This conversation allows you to add, change, close, and reopen Return Merchandise Authorizations (RMAs).  On this screen enter the type of maintenance you wish to perform.

COMPANY/WAREHOUSE

Required.  This is the company/warehouse where merchandise will be returned.  It must be a valid company/warehouse combination from the Warehouse Description File (IC170M) and you must be authorized to use it on Reference File category 409.

BILL-TO CUSTOMER

Required.  This is the customer who was billed for the merchandise.  They should receive credit for returning it.  They must be a valid customer on the Customer Master File.

SHIP-TO CUSTOMER

Optional.  This is the customer who was shipped the merchandise.  It must be a valid customer on the Customer Name and Address File (ARADDRP).

RMA NUMBER

Optional.  This is the number that will be used throughout the system for tracking a customer's returned merchandise.  If you are adding a return, the RMA number must not exist in the RMA Header File (OP145M1).  If you are changing or closing a return, the RMA number must exist on that file and be open.  If you are reopening a return, the RMA number must exist on that file and be closed.

REASON CODE

Required.  This is the reason the merchandise was returned.  It must be a valid reason code from Reference File category G74.

EXPECTED RECEIPT DATE

Required.  This is the date you expect to receive the merchandise from the customer.  It will default to today's date if not entered.

MAINTENANCE CODE

Required.  This is the maintenance you wish to perform.  Valid Values are:

1 - Add an RMA

2 - Change an RMA

3 - Close an RMA

4 - Reopen an RMA

COMMAND KEYS

Enter - Process the entered information.

F2    - Display a window where a fast path option or mnemonic can be entered.  Fast path allows the next menu selection to be made directly from this screen.  When the window is displayed, pressing F3 will remove it.

F3    - Exit program without processing the entered data.

F4    - Display a list of values for the field where the cursor is positioned.  If you select one of the items from the list, it will be returned to the application screen.

F8    - Call the RMA Receipt Control Program (OP215E).

F9    - Enter the RMA Inquiry program.