Customer/Item Relationship Maintenance

applied to any order by this customer.  This customer will be validated using Reference File category I74 to determine whether it is a bill-to or ship-to customer.

A configuration code can also be entered for this customer in the Customer/Item Relationship Maintenance conversation.  This code will allow you to relate a customer item number to your combination of the item number and specific configuration code.  This configuration code will default to the sales order line during order entry.  For example, the customer/item relationship is set up as follows:

If you order an "Economy Car", the processing will retrieve the internal part number ACCAR and the configuration code 2DRWHBLV6.  The processing will then proceed as if these fields were entered on the sales order line.  By having the configuration code defaulted into the sales order line, you will be able to copy the most recent configurator options for that company/warehouse/part/configuration code combination and pass those to the configurator.  For more information on configured parts, refer to Configured Parts in the key concepts and procedures for Item Information in this section.

Multiple customer parts for an internal part number can be entered for a customer.  By allowing multiple customer part numbers, the customer can order by specifying one of the multiple parts, and the processing will automatically retrieve the proper part.  For example, you have a part with a primary customer part number of "Economy Car", but you also refer to it as "Family Car".  If you use multiple customer part numbers, you can either order by specifying "Economy Car" or "Family Car", and the processing will automatically retrieve the proper part.

One of the customer item numbers must be designated the primary customer item number.  Any others will be considered secondary.  If the part entered during order entry is not a customer item number, then the primary will be retrieved and stored on the order.

Quality control specifications can be added, changed, or deleted for a customer/item relationship.

To view a customer/item relationship that already exists, you can inquire through the Customer/Item Relationship Inquiry conversation.

During both order entry and inquiry, while prompting on the part number, you can use F21 - Customer Part List instead of F4 - Prompt to bring up a list of customer item numbers.  When this function is used, the valid values processing will return the MAC-PAC part number to the screen.

Quality Control Considerations

When entering a specification, you must use one of the quality control specification codes on Reference File category A18.

The criterion the items must meet for the quality control are specified in values.  The values can be numbers (for quality control specifications such as density and weight), letters (for QC specifications such as color), or a combination of the two.

If a specification can have more than one value (for example, if the color can be blue or green), enter the code once for each value.

Comments can be entered to describe the customer/item relationship.  This text will default to the comments displayed on the Comments screen and the Lot Selection screen in the Sales Order Maintenance conversation.